Staff didn't follow up with insurance as promised. When I called more than 2 months later, I was transferred to a rude woman who will ask the first person who picked up the phone to call me back.
Dr. Chao is a great dentist! When a lingering dental issue couldn't be resolved with my regular dentist, my girlfriend recommended Dr. Chao. Fortunately, he is very knowledgeable and knew what needed to be done to take care of my dental issue. The office is equipped with the latest technological equipment, which he used to help make the correct diagnoses. His staff is very friendly and professional. If you are looking for a top quality dentist, Dr John Chao is the right choice.
I had the pinhole surgery done and I am very pleased with the results. The care and detail Dr. Chao and his staff provided was excellent. Dr. Chao took the time to made sure that I prepared my gums for the surgery and made certain the recovery was progressing as expected. I had the graft surgery done before so I had something to compare it to. The recovery was much shorter and results are fantastic! From this experience I feel Dr. Chao has given me the knowledge how to take care of my teeth and gums going forward as well. He is the pinhole gum surgery expert and takes pride in refining his craft.
I had the pinhole surgery for my receding gums, very pleased with the results. Especially after talking to my brother who had the "old fashion" version surgery which sounded like a nightmare. I continued to see Dr Chao for regular checkups and cleanings, despite his office being quite some drive from my place. He and his staff are great. Maybe if you're looking for a basic economy style dentist he is not ideal. I'm not saying he is HIGH priced; he worked with me on pricing a few times in the past; and he really does not try to oversell procedures like some other dentists. But overall he's great
I have always feared going to the dentist & that has caused big problems with my teeth. I saw an ad welcoming cowards & I called. Dr Chao saved my teeth & my health. He is a caring man & puts you at ease from the first time you meet him. His staff is great also & I no longer fear going to the dentist. Dr Chao is the BEST!! Please see for yourself he can give you back your smile.
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