First of all let me say that their food is good but their service is extremely bad! We have gone since they opened and they still have problems with orders. I understand they get busy. Ordered today and went to go pick up 20 minutes after ordering. No knowledge of the order!!! I told them to cancel it then. Ten minutes later they make the order and it’s ready. And at 1:30 the order went through and credit card charged. In past if you ordered online and go pick up your order then they make the order when you arrive instead of it being ready! Horrible time management. Not worth the air or hassle. DO NOT ORDER ON THEIR WEBSiTE. For some reason they check it last. Still waiting for them to refund the money they charged us on a order they did not know know about!
Paper Rice had quickly become one of my goto spots. Great food that is fresh at a great price. My favorites are the lemongrass chicken in the bowl or the roll and the bahn mi char broiled pork sandwich. Pro tip - the Lemongrass lemonade might be the best lemonade you ever have in your life!
Some of the best spring rolls I have ever eaten. Staff was super accommodating when I placed an order for 50 people and got it prepared in 15 minutes! Impressive!
The ramen place was closed and i wasn't really feeling it. Wanted something light, and between a hot chicken and a hot dog stand i saw this place. The service was great, i saw the Xoi Chien rice patty and ordered that. For the spring roll selection looks great but since it was order of three, i demurred, knowing the Xoi Chien would be a lot, but the helpful counterman, Ethan, suggested that I could get a single spring roll a la carte, so that's what I did. I got the charbroiled nem, a sausage sliced lengthwise (you get to choose your protein vegetables and toppings --along with a sauce) and it was really good.( I admit that I bit into the wrapper because it's the same material as the rice roll, but with the brand name). And the Xoi chein was excellent! Piping hot it was a cross between a rice roll and a dumpling, and better. Highly recommend
Wanting to avoid rice, I ordered a "mixed greens' base for my Build Your Own Bowl. But after picking it up and bringing it home to Altadena, I discovered there was a good portion of rice at the bottom! That was a disappointment; check your order before it's too late! But it was delicious.
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