Rubio’s Coastal Grill

330 E Colorado Blvd Suite 238, Pasadena, CA 91101, USA

About Rubio’s Coastal Grill

4.1 / 5

from reviews

Is this your business?

    Ndifereke Wilson
    April 20, 2022

    I ordered my food online and I don't know if there was a glitch in the online system or if they decided to take all the toppings off, but I open the bag and it's literally just rice, beans and shrimp. Nothing else! I go back to the counter and tell them the order is incorrect. They put just a sprinkle of each missing topping. I kid you not the bowl was SO tiny! I love Rubio's and it's never been this small. I overlook the sprinkle of toppings only to find a HAIR in my black beans!!! GROSS! I let the daytime manager know in the most polite way possible, "Hey, I found a hair in my food." She responds, "That's not a hair." I am just shocked. It's literally a hair drenched in black bean residue. I respond "It definitely looks like a hair to me." She finally says "Okay. I'll get you another order." So unprofessional. This Rubio's location needs to get their stuff together. What a hot mess! I DO NOT recommend coming here! UPDATE: I wrote that review while waiting for my food to be remade after the hair incident. After waiting 20 minutes, I asked for an update on the food. The same manager said "Oh I didn't put an order in. You were supposed to bring me your food and then I would put it in." I told her she never told me that. I had already thrown away the previous order. She just looked at me i was dumb and it was too late. At this point i just wanted a refund. I had wasted my lunch break and after an hour I left Rubio's hungry because I had to go back to work. The manager was unapologetic and this was truly a pitiful experience.

    Donald Martin
    April 02, 2022

    Great shrimp tacos. Good prices

    Evan Litchfield
    September 17, 2022

    It's a Rubio's, there didn't seem to be many people working lunch shift but regardless of the line they dished out food quickly. My only complaint is there were specials of the week or month on the menu but ingredient lists were no where to be found for guests so my group didn't order any of it .

    Rubi Rojo
    June 22, 2022

    It's was my first time going to Rubio's. It just across the street from the pasadena civic center where I'm working. I ordered a shirmp burrito and a chicken burrito for my co-worker. My experience with the shirmp burrito wasn't to bad but not good at all. I felt the shirmp was undercooked, and it only had 8 small shirmps. Maybe I was expecting too much. The rice had not good flavor and the burrito was only a whole lot of rice and black beans with spur cream and some guacamole. I was hungry and eat half of it. But it wasn't good. Maybe the chicken burrito was better.

    dawnalee hopper
    September 20, 2022

    Always order off Uber eats and they ALWAYS get my order correct!!! Shout-out to the Rubio kitchen staff!! Great customer service in store as well and right in the heart of downtown Pasadena. Shop & eat!!

    Rubio’s Coastal Grill

    Our Address

    330 E Colorado Blvd Suite 238, Pasadena, CA 91101, USA

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